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Every message goes to Priya Shah, your dedicated Success Lead — not a queue. We don't measure ourselves on "time-to-close." We measure ourselves on whether you got the right answer, the right outcome, and felt respected along the way. Expect a thoughtful reply, not a fast one.
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Priya Shah
Your Success Lead · Mon–Fri, 9–5 ET
Continue onSame Priya. Same thread. Switch any time.
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Priya Shah · Your Success Lead · Yesterday · 4:12 PM
Hi Alex — just confirming we've moved the Westgate inverter delivery forward by 8 days. No action needed from you. I'll send the updated milestone plan before Friday. 🌱
AM
Alex Morgan · Yesterday · 5:01 PM
Amazing, thanks Priya. One question on the Hub North permit timeline whenever you have a moment — no rush.
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Priya Shah · Your Success Lead · Today · 9:34 AM
Great question. I'm pulling the latest from our permitting partner and the city. Will reply with a full picture by end of day Thursday — I'd rather give you the right answer than a fast one.
By design, this thread stays open as long as you need it. You'll be notified when Priya replies — no rush to close, no satisfaction survey to silence.